1. Introduction
8Fund ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
2. Information We Collect
Personal Information
We may collect the following personal information when you register or use our Services:
- Full name and contact information (email address, phone number)
- Date of birth and nationality
- Government-issued identification documents (for verification purposes)
- Billing address and payment information
- Cryptocurrency wallet addresses
Trading Data
When you use our platform, we automatically collect:
- All trading activity and transaction history
- Trading performance metrics and statistics
- Order history and execution data
- Account balances and profit/loss records
Technical Data
We automatically collect certain technical information, including:
- IP address and device identifiers
- Browser type and version
- Operating system and platform
- Time zone and location data
- Pages visited and features used
- Referring website addresses
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. See Section 7 for more details on our cookie practices.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create, maintain, and secure your account
- Service Delivery: To provide our trading evaluation and funded account services
- Payment Processing: To process transactions and payouts
- Communication: To send you updates, alerts, and promotional materials
- Compliance: To verify your identity and comply with legal obligations
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Analytics: To analyze usage patterns and improve our Services
- Support: To respond to your inquiries and provide customer support
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- For the duration of your account relationship with us
- As required by applicable laws and regulations
- To resolve disputes and enforce our agreements
- For legitimate business purposes such as fraud prevention
Trading data and performance records may be retained for up to 7 years after account closure for compliance and audit purposes. Upon request, we will delete or anonymize your data where legally permitted.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
GDPR Rights (EU/EEA Residents)
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@8fund.io. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions where applicable
- Other legally recognized transfer mechanisms
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will delete that information promptly.
If you believe we have collected information from a child, please contact us immediately at privacy@8fund.io.
11. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email or platform notification
- Obtain consent where required by law
We encourage you to review this Privacy Policy periodically. Your continued use of the Services after changes constitutes acceptance of the updated policy.
12. Contact & Data Protection Officer
If you have questions or concerns about this Privacy Policy or our data practices:
General Inquiries
- Email: privacy@8fund.io
- Support: support@8fund.io
Data Protection Officer
For EU/EEA residents, you may also contact our Data Protection Officer:
- Email: dpo@8fund.io
Supervisory Authority
EU/EEA residents have the right to lodge a complaint with a supervisory authority in their country of residence if they believe their data protection rights have been violated.